Introduction
Welcome to Redwan DigitalCo ("we", "our", or "us"). We are a digital marketing agency based in Dhaka, Bangladesh, operating at redwandigital.com.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us for our services. By using our website, you agree to the practices described below.
Information We Collect
We only collect information you voluntarily provide when you reach out to us:
- Your name and contact details (email address, phone number)
- Business information you share when inquiring about services
- Messages you send via our contact form, WhatsApp, or email
We also collect limited technical data automatically when you visit our site:
- Browser type and device information
- Pages visited and time spent on site
- Referring website or search query (via Google Analytics, if enabled)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our services
- Send service-related communications (proposals, invoices, updates)
- Improve our website and marketing materials
- Comply with legal obligations
We do not sell, rent, or trade your personal information to any third party.
Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. These include:
- Essential cookies — required for the website to function properly
- Analytics cookies — help us understand how visitors use the site (e.g. Google Analytics)
You can disable cookies at any time through your browser settings. Note that some parts of the site may not function correctly if cookies are disabled.
Third-Party Services
We may use trusted third-party services that process data on our behalf, including:
- Google Analytics — website traffic analysis
- Google Ads — advertising and remarketing
- Facebook/Meta Pixel — social media advertising
- WhatsApp Business — customer communication
Each of these services has its own privacy policy. We recommend reviewing them if you have concerns.
Data Retention
We retain your personal data only as long as necessary to provide services and comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us using the details below.
Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS and hosted on a secure platform.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out: